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How should technology-mediated organizational change be explained? A comparison of the contributions of critical realism and activity theory

机译:如何解释以技术为媒介的组织变革?比较批判现实主义和活动理论的贡献

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摘要

In this paper, critical realism and activity theory are compared within the context of theorizing technology-mediated organizational change. An activity theoretic analysis of the implementation of large-scale disruptive information systems in a public sector setting (in particular concerning paramedic treatment of heart attack patients and ambulance dispatch work activity) is used to illustrate how activity theory makes a significant contribution to critical realism, by (1) locating technology within “activity systems” and theorizing change through contradictions and congruencies within those systems; (2) developing recent critical realism-inspired theorization of the “inscription” of cultural and social relations within technology; and (3) developing recent insights of critical realist researchers regarding the way in which the performance management agenda is mediated through IS.
机译:本文在理论化技术介导的组织变革的背景下对批判现实主义和活动理论进行了比较。对公共部门环境中大规模破坏性信息系统的实施进行的活动理论分析(尤其是有关心脏病发作患者的救护治疗和救护车派遣工作的活动)用于说明活动理论如何对批判现实主义做出重大贡献,通过(1)在“活动系统”中定位技术并通过这些系统内的矛盾和一致性来对变化进行理论化; (2)发展最近批判现实主义启发的技术内文化和社会关系“题词”的理论化; (3)对关键的现实主义研究者的最新见解进行研究,这些见解是关于通过IS调动绩效管理议程的方式。

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